At Verified BM Buy, we are committed to delivering high-quality digital assets and verified services with transparency and customer satisfaction in mind. Please read our Return & Refund Policy carefully before purchasing.

1. Digital Goods Are Non-Returnable: Refund Policy

Due to the nature of the products and services we offer—including but not limited to verified Facebook Business Manager accounts, ad accounts, reinstated profiles, WhatsApp Cloud API access, and related tools—all sales are final and non-returnable once delivery has been confirmed.

2. Refund Eligibility

Refunds may only be considered under the following circumstances:

  • Non-Delivery of Product: If you do not receive your digital product or access credentials within the stated delivery timeframe (usually within 24-72 hours), and we fail to rectify the issue upon notice.
  • Defective Product at Delivery: If the delivered account or service is non-functional or disabled at the point of delivery and proof is provided within 24 hours.
  • Unauthorized Payment: If a transaction is proven to have been completed fraudulently, and you report it within 48 hours of purchase.

To be eligible for a refund, you must provide complete evidence, including screenshots, order ID, and communication history.

3. Non-Refundable Scenarios

We do not issue refunds in the following cases:

  • Change of mind after purchase
  • Failure to comply with Facebook/Meta policies results in account bans
  • Misuse, mishandling, or mismanagement of the product after delivery
  • Delays caused by third-party platforms or verifications
  • Service disruption due to policy updates from Meta/Facebook

4. Chargebacks and Disputes

Initiating a chargeback without prior communication will result in permanent suspension of your access to our services. We are committed to resolving issues professionally, and we encourage clients to contact us first in case of any dissatisfaction.

5. Refund Request Process

To initiate a refund request, please contact our support team via:

Please include your order number, payment receipt, and a detailed explanation of the issue. Our team will investigate and respond within 2-5 business days.

Verified BM Buy reserves the right to modify or update this policy at any time without prior notice. By purchasing from us, you agree to the terms outlined in this Return & Refund Policy.

For further questions or clarification, feel free to reach out to our support team.